If you're in business today you best be watchful of your company's customer service, whether it be customer service via telephone, call centers, face-to-face, email, snail mail, or fax. Everybody loves to tell their customer service horror stories, including bloggers. But bloggers have a viral tool in their customer service wars; they can publish, Telephone Recorders Products, their stories on the internet for the whole world to see.Take care of your customers, give great service, and you won't have a problem, unlike the following companies that were recently written about in blogs due to their bad customer service.
How's this for customer service horror stories:
Don't travel British Airways unless you're referred to as Her Majesty: A blogger's sister was traveling to The United States, from India, via British Airways. British Airways required her to complete a food form on preferred food. On the flight, despite completing her food form well in advance, they had no food for her. The flight attendant suggested she share her food tray with the Indian guy beside her. I doubt Her Majesty would be asked to share her food tray.
Don't you dare try to cancel your AOL account: Apparantly, one of the most difficult things to do is cancel your AOL account. One blogger, having heard about AOL customer service horror stories, decided to tape his telephone call when he called AOL's customer service to cancel his account. The telephone recording made its rounds on the internet and has become hugely popular. AOL doesn't let you cancel. They go as far as being straight out rude and calling their customers' liars. It's right there on the recording.
Solution: Don't bother signing up with AOL in the first place.
Don't put quarters into Wal-Mart gumball machines: One blogger wrote about being given a hard time when he asked a cashier to change a one dollar bill so that he could buy candy for his daughter from the gumball machines at the front of his store. He put a quarter in the machine. The machine got stuck and he couldn't, Telephone Recorders Products, retrieve his quarter. He wanted the quarter back, not for the money but for the principle.
Wal-Mart's customer service asked him to complete a form before they could give him back his quarter.
Not in stock. Would you like a rain-check?: In one blogger's opinion, whenever grocery chain, Kroger, advertises an item to be on sale they never seem to have that item in stock when she visits the store. Readers get to read all about her dissatisfaction in her blog
As you can see, bad service these days gets noticed more than it did in pre-internet and pre-blog days. A dissatisfied customer can, now, tell the world about her experiences before getting a chance to cool off.
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Reverse Phone Searches - The Best Way to Trace Unidentified Callers
Anonymous, harassing, and prank calls are a big problem for a lot of people as mobile phones become increasingly more popular. Mobile phone numbers, unlike landlines, aren't normally listed on the telephone directory. So how does one trace people effectively through phone numbers?Performing reverse phone searches represents a solid solution to verifying the people who uses or owns unfamiliar phone numbers. Using reverse telephone lookup, Telephone Recorders Products, directories, anyone can now find out the, Telephone Recorders Products, identities behind any phone number in across the country.
Verify Subscriber NameGot a phone number and need to identify who owns it? Reverse telephone directory services can give you a name behind the digits. This is applicable to both landline and especially mobile phone numbers. Some reverse telephone systems even allow you to see the names of other household members living with the person as well.See the Address Registered Under the NumberBe able to verify the registered address on any phone number. A reverse phone search enables you to gain access to thousands of telephone databases across the country.
These databases contain hundreds of millions of publicly available telephone records. This is very useful when tracking down prank or harassing phone calls. You can also use this to get a lead when trying to locate old friends or relatives.Obtain Alternate Registered NumbersFind out about other alternate phone numbers listed to the person or business. Obtain additional ways to get in touch with the person you are tracing.Determine if the Number is a Landline or a Mobile PhoneYou can also determine if the phone number you are tracing is a mobile phone or a landline.
You can even get the details about which phone company or carrier is servicing the phone number. This feature can also be very useful for disputing call charges and for troubleshooting call connections.Get Additional InformationDoing reverse phone searches online can yield even more valuable information. For a tiny fee most will allow you to receive comprehensive identity information (e.g. Prior addresses, possible relatives etc.). Most will give an annual option at a very affordable price, which can prove useful to those who need to do reverse telephone searches frequently.
Verify Subscriber NameGot a phone number and need to identify who owns it? Reverse telephone directory services can give you a name behind the digits. This is applicable to both landline and especially mobile phone numbers. Some reverse telephone systems even allow you to see the names of other household members living with the person as well.See the Address Registered Under the NumberBe able to verify the registered address on any phone number. A reverse phone search enables you to gain access to thousands of telephone databases across the country.
These databases contain hundreds of millions of publicly available telephone records. This is very useful when tracking down prank or harassing phone calls. You can also use this to get a lead when trying to locate old friends or relatives.Obtain Alternate Registered NumbersFind out about other alternate phone numbers listed to the person or business. Obtain additional ways to get in touch with the person you are tracing.Determine if the Number is a Landline or a Mobile PhoneYou can also determine if the phone number you are tracing is a mobile phone or a landline.
You can even get the details about which phone company or carrier is servicing the phone number. This feature can also be very useful for disputing call charges and for troubleshooting call connections.Get Additional InformationDoing reverse phone searches online can yield even more valuable information. For a tiny fee most will allow you to receive comprehensive identity information (e.g. Prior addresses, possible relatives etc.). Most will give an annual option at a very affordable price, which can prove useful to those who need to do reverse telephone searches frequently.
Reverse phone searches have never been easier, thanks to online reverse phone number directories. Using the Internet reverse telephone number lookup directories can give you the name, address, and many other details behind a phone number. Get to identify the people behind the digits quickly and conveniently.
Read More!Track Cell Phones Using Public Records - Protection of the Important Things
Post 9/11, the dreaded intrusion on our nation, we are witnessing its repercussions. It was obvious that additional freedom to track threats made by terrorists was necessary for the country. The capability for accessing personal cellular telephone records and for tracking cellular telephone placement was one of the first things to be thought of and implemented. A lot of people don't like this concept, having privacy problems and abuse. But, you can say something about people generally being able to look at these kinds of records.
People will be hired by the average employee to work for or with him or her. A few of the many people, you may want to hire are home improvement contractors, painters, mechanics, landscapers and baby sitters. Wouldn't it be great if you could get a good close look at the history of a potential house sitter before you chose to hire them? Open access to records facilitates the ease in taking steps to guard not only yourself but your family from being preyed on by questionable individuals. If there was a change in the law making cell phone and criminal records private you will not be able to get this type of information.
The technology, that allows phone companies to track your immediate location, is something that not all people are comfortable with. One of the two ways possible, is the cell phone may have a GPS device to communicate with the nearest cell phone tower when your phone is powered up. There are times when this technology is quite useful, even if it makes the user uneasy. For an instance think about a child that ran away, if the child has a mobile phone in his or her possession the local law enforcement can track the location of the user by calling the phone company.
This matter could also be used in a case where a child is kidnapped. Finding someone based on their cellular phone location could be a tool in stalking cases. There are tons of moments when this information can assist the police and the public.Since people started using the telephone they have had to deal with, Telephone Recorders Products, harassing, prank and anonymous phone calls. When caller identification gained popularity, the incidents decreased; nevertheless it wasn't much time, Telephone Recorders Products, before individuals located loopholes around the system.
Currently, it is hard to trace cell phones and if you receive many calls from a strange caller, it can get on your nerves.The majority of contacts might not be much more than harmless pranks, yet you need a bit of recourse to learn who's harassing you. This can also be done through checks on criminal histories and phone records. While privacy issues are being debated, you can benefit now from identifying anyone who may be a threat to you and your family. Currently, if you've got hesitation's regarding your child's new girlfriend, you may learn very fast if you're right to be concerned!
People will be hired by the average employee to work for or with him or her. A few of the many people, you may want to hire are home improvement contractors, painters, mechanics, landscapers and baby sitters. Wouldn't it be great if you could get a good close look at the history of a potential house sitter before you chose to hire them? Open access to records facilitates the ease in taking steps to guard not only yourself but your family from being preyed on by questionable individuals. If there was a change in the law making cell phone and criminal records private you will not be able to get this type of information.
The technology, that allows phone companies to track your immediate location, is something that not all people are comfortable with. One of the two ways possible, is the cell phone may have a GPS device to communicate with the nearest cell phone tower when your phone is powered up. There are times when this technology is quite useful, even if it makes the user uneasy. For an instance think about a child that ran away, if the child has a mobile phone in his or her possession the local law enforcement can track the location of the user by calling the phone company.
This matter could also be used in a case where a child is kidnapped. Finding someone based on their cellular phone location could be a tool in stalking cases. There are tons of moments when this information can assist the police and the public.Since people started using the telephone they have had to deal with, Telephone Recorders Products, harassing, prank and anonymous phone calls. When caller identification gained popularity, the incidents decreased; nevertheless it wasn't much time, Telephone Recorders Products, before individuals located loopholes around the system.
Currently, it is hard to trace cell phones and if you receive many calls from a strange caller, it can get on your nerves.The majority of contacts might not be much more than harmless pranks, yet you need a bit of recourse to learn who's harassing you. This can also be done through checks on criminal histories and phone records. While privacy issues are being debated, you can benefit now from identifying anyone who may be a threat to you and your family. Currently, if you've got hesitation's regarding your child's new girlfriend, you may learn very fast if you're right to be concerned!
If you desire to find additional information regarding ways to do a public records check, it's suggested that you check public records information sites to locate ideal providers and this help may result in saving you effort and cash.
Read More!Scam Reverse Telephone Address Look Up
Are you picking a call from an unfamiliar number on your phone or home phone? Did the periodical phone bill come in and there are phone calls established to a number that is unknown? Looking can provide you with results to these kind of inquiries - and more - with a Reverse Phone Lookup.VISIT NOW to Find Out The Real Owner of That NumberWhy people reverse check? A Reverse Phone Lookup gives you to enter in a cell number, whether landline or cell, and then leaves you with information concerning the person whose telephone number it is.
Information such as the individual?s name and location will be supplied to you right away. If you want more first-class information such as address history, property records on that individual, you can get it on this website. Now that you know what this type of reverse number lookup is, you may be asking if they are as functional as they look. In a word, yes.Why In The World Would You Want To Do This?Check who is calling you every morning. From exploring a telephone bill, hunting, Telephone Recorders Products, an unwanted, Telephone Recorders Products, caller, or checking an address, Phone Detective Reverse Search is right, smart and painless!
1. Check who is phoning your house phone, your mobile phone, or your girlfriend's phone.2. Detect repeated calls from nameless number on your caller ID.3. Find out trick people.4. Check someone?s name and residency.Phone Detective Reverse Search leaves you with the name and location behind that unknown telephone number. On Phone Detective, we have access to first-class national records that goes beyond the yellow pages and hence are fit to provide you with contact information behind a number that other sites cannot.
Information such as the individual?s name and location will be supplied to you right away. If you want more first-class information such as address history, property records on that individual, you can get it on this website. Now that you know what this type of reverse number lookup is, you may be asking if they are as functional as they look. In a word, yes.Why In The World Would You Want To Do This?Check who is calling you every morning. From exploring a telephone bill, hunting, Telephone Recorders Products, an unwanted, Telephone Recorders Products, caller, or checking an address, Phone Detective Reverse Search is right, smart and painless!
1. Check who is phoning your house phone, your mobile phone, or your girlfriend's phone.2. Detect repeated calls from nameless number on your caller ID.3. Find out trick people.4. Check someone?s name and residency.Phone Detective Reverse Search leaves you with the name and location behind that unknown telephone number. On Phone Detective, we have access to first-class national records that goes beyond the yellow pages and hence are fit to provide you with contact information behind a number that other sites cannot.
You don't have to be upset anymore. Click the following link to learn immediately who your girlfriend or boyfriend has been calling or who stalking you by using a Reverse Phone Lookup.
Read More!Why You Don't Want To Get Ex Wife Back
Are you receiving a call from an nameless number on your caller ID or home phone? Did the day-after-day phone charge come in and there are phone calls made to a figure that is unfamiliar? Looking can offer you with results to these kind of questions - and more - with a Reverse Phone Lookup.VISIT HERE to Know The Real Owner of That NumberWhy people reverse check? A Reverse Phone Lookup permits you to insert in a cell number, whether landline or cell, and then supplies you with information relating the person whose number it is.
Information such as the individual?s name and location will be offered to you at once. If you need additional quality information such as address history, property records on that person, you can find it on this site. Now that you know what this type of reverse number lookup is, you might be demanding to know if they are as useful as they seem. In a word, yes.Why Some Trace a Phone Number?Learn who is calling you every night. From researching a phone bill, hounding an undesired caller, or confirming an address, Phone Detective Reverse Lookup is the best on the market, quick and good!
1. Find out who is calling your home phone, your mobile phone, or your husband's phone.2. Detect repeated calls from obscure number on your caller ID.3. Learn about trick people.4. Verify someone?s name and address.Phone Detective Reverse Lookup leaves you with the name and location behind that unknown telephone number. On Phone Detective, we have resources to premium national records that goes beyond the, Telephone Recorders Products, phone book and consequently are able to provide you with person's info who needs to be disciplined.
Information such as the individual?s name and location will be offered to you at once. If you need additional quality information such as address history, property records on that person, you can find it on this site. Now that you know what this type of reverse number lookup is, you might be demanding to know if they are as useful as they seem. In a word, yes.Why Some Trace a Phone Number?Learn who is calling you every night. From researching a phone bill, hounding an undesired caller, or confirming an address, Phone Detective Reverse Lookup is the best on the market, quick and good!
1. Find out who is calling your home phone, your mobile phone, or your husband's phone.2. Detect repeated calls from obscure number on your caller ID.3. Learn about trick people.4. Verify someone?s name and address.Phone Detective Reverse Lookup leaves you with the name and location behind that unknown telephone number. On Phone Detective, we have resources to premium national records that goes beyond the, Telephone Recorders Products, phone book and consequently are able to provide you with person's info who needs to be disciplined.
You don't have to be anxious anymore. Click the following link to find out immediately who your spouse is having an affair with or who has been calling you all day by using a Reverse Phone Lookup.
Read More!Create a Personal Development Structure to Support Your Network Marketing Success
You're in consistent and persistent massive prospecting action. You are honoring your commitment to speak with a minimum number of prospects daily while following up with all interested parties on a timely basis. Let's look at some personal development structures you might put into place to gather feedback regarding how you can maximize your personal effectiveness with everyone you speak.1. Rate Each Prospecting Communication You Have (1 = ineffective, self-absorbed, no rapport developed to 10 = powerful, rich value created, you've bonded with your prospect) With Respect to How Powerfully You Guided the ConversationFollow the 5 steps below to ensure that your prospecting conversations are most effective.
Step 1: Create an opening to be heard.Step 2: Determine if your suspect is indeed a prospect by getting permission to ask him a few questions before exploring your income opportunity with him.Step 3: Speak your commitment to your prospect in some way.Step 4: Create rich possibilities that inspire action.Step 5: End by making a request that moves the conversation in a forward direction.After each conversation you have, review each of the above steps to analyze how effectively you accomplished each point.
Ask yourself "What worked about my conversation and what was missing, that if put into place, would support my next conversation to be more productive and powerful?"Start your analysis by focusing first upon step1. How well did you create an opening with your prospect? Did you develop sufficient rapport and discover what was important to her or missing in her life? Did you uncover the seeds of discontent to which your opportunity might contribute? How could you have been more effective in breaking the ice and creating an opening for your prospect to want to explore your offering without feeling pressure or obligation?
Work on the elements you perceive to be missing so that your next conversation is more productive. Once you've developed a degree of proficiency with this step, go on to step 2. Ask yourself "Did I get my prospects permission to ask questions to explore how my opportunity may be a fit? Was I respectful of my prospect's time or did I come across as pushy, arrogant and intrusive? Did I dump information rather than ask questions to open up the conversation? Did I talk at a person who had not yet agreed to look with me to explore a fit?
Again, rate from 1 to 10 how well you accomplished these objectives and how you can do so more effectively next time. If you realize that you dumped information and did not fully explore what was important to your prospect, feel free to go back and refocus on these areas. Say something like "Sally, I realized after we last spoke, I failed to ask you sufficiently about your goals and dreams. Can you please tell me, let's assume that you agree to join our team in partnership and work with me toward your family's economic freedom, how much money would you need to be earning monthly a few years from now for you to be able to look back on this day as the day you made one of the best decisions of your life?
" Once you determine how much residual income your prospect wants to earn, ask "May I ask you one more question When you're earning this amount of money each and every month, how would your life and the lives of your family be impacted? What would change? Would you buy a new home or car, travel more, work less, free yourself up to retire early, or put your kids through college?" You get the idea!Don't step over your oversight. Go back and re-address it. Make a mental note to do so with your next prospect as well.
Once your satisfied with your progress in this area, work on step 3.Ask yourself, "Did I speak my commitment first to exploring a fit without obligation or pressure and then to my prospect's ultimate success? Does he know that I am and will be successful and if he chooses to join, Telephone Recorders Products, me, he can be as well? Does he know that I can show him exactly what it will take to reach the income level that will impact his life?" Similarly, with regard to step 4, did I create such value that my prospect feels honored to have had me share my opportunity with him?
Did I demonstrate to him in simple terms what it would take for him to be successful in this business? Did I effectively show him that he already knows several people who would be great in this business and all he needs to do is set up a call for me to speak with them? Does he realize that he will not need to enroll a whole lot of people to be very successful in our company, just 4 to 6 business builders? Again, rate yourself, ask what's missing and commit to put these items in place for your next conversation.
Lastly, look to see if you made a powerful request to move the conversation in a forward direction that will support your prospect's needs and desires. Does she perceive your request as being in her best interest or self-serving to meet only your needs? Did you specify "by when" you are requesting that she take action and did she agree to your request? Have you set up a follow up time to speak so that you might support her to further learn about your company, products and offering to better see if it may be a fit for her life?
As you continue to analyze your effectiveness in each area, always ask yourself "How could I create more value? How could I be more charismatic and effective in my communication? What's missing to have my skills reach the level of a masterful enroller?Though this self-discovery will yield many productive insights, there will always be areas where we are unable to see our own limitations. Without requesting the feedback of others who are skilled in listening for what may be missing in your communications, your conversations will likely reach a plateau in their efficacy.
This brings us to our second personal development structure.2. Request that your upline sponsor or qualified business partner listen in on some of your calls or join you on some of your in-person presentations. Better yet, listen to or sit in on several other successful enrollers' calls and meetings. Determine how they are able to move the conversation forward to achieve enrollment success. Pick up on important phrases, questions and techniques that you might incorporate into your presentations.
Alternate observing others with having them listen to you. Consider their feedback as possible places for you to look to improve upon your own presentations.3. Record an hour's worth of several prospecting conversations. You can purchase an inexpensive telephone recording device along with a cassette recorder that can be used to create these tapes. Make a few copies of each tape and ask 3 of your coaches or upline partners to listen to them at a time that they can take detailed notes to analyze what worked about each conversation and what was lacking to have it come across as most powerful and productive.
4. Ask your prospects for feedback. Say something like "John, I appreciate you speaking with me today and listening to some information about our company, product line and income opportunity. I'm working on my listening and communication skills. Would you mind giving me some feedback with respect to a few areas? I would greatly appreciate your candid feedback." If your prospect agrees, ask, "Did you feel I was respectful of your time and opinions? Did you feel that I was interested in looking to see if our opportunity might contribute to your life, without pressure or obligation?
Did you clearly understand how you could become successful in our business? Did you think that I created rich value or was something lacking in that regard? Would you like to share any insights you may have about how I could be more effective in future conversations? Thank your prospect for her contribution. If she is glad to support your growth, you might take advantage of her generosity by asking if she knows anyone who may be interested in earning an extra income.5. Hire a CoachIf you were a gifted athlete intent on qualifying to compete in the Olympic Games, you probably wouldn't even consider the possibility of not having a coach to champion your success.
Why would striving to achieve great success in your business and your life be any different? A coach is a person who is trained to ask the right questions to get you to identify missing elements in these arenas. When these missing pieces are put in place, the result is a significant difference in your productivity, happiness, fulfillment and your ability to impact others. Coaches go way beyond training. Training is about conveying information. Coaching is about gaining access to areas we are otherwise blind to discovering about ourselves and our businesses.
Coaches source breakthrough revelations by supporting us to explore the arena of what we don't know that we don't know. They champion our successes, our happiness and our visions. Skilled coaches claim our goals as their own and act as our partners to look with us to see what's working optimally and what's missing that has the results we are after remain elusive to us. They listen to both what we say as well as to what is left unsaid. They do this by asking questions, exploring possibilities, making requests and, at times, confronting issues that may need to be examined.
The most effective coaches are familiar with and skilled in the arenas in which they offer coaching support. In Network Marketing, no matter how skilled a coach may be, if she has not built a successful organization herself, there are likely many success distinctions that she, Telephone Recorders Products, may be missing in this arena to properly guide your success and accomplishment. An ideal Network Marketing coach will have the ability to also train in successful methodology when needed.
He will also be well versed in the art of how to maximize personal effectives since so much about enrollment success depends upon how well we are able to listen to what's important to our prospects or missing in their lives and then powerfully communicate the value inherent in our income opportunity.For a coaching relationship to be most effective, you must be willing to look with your coach at whatever areas he suggests without becoming defensive or argumentative. Coaches typically do not have the answers themselves.
Those being coached do. It is by knowing which questions to ask that coaches are able to best support their clients in examining areas that conceal breakthroughs in their understanding and more importantly in who they are as a possibility for others.Coaching in the personal development arena can offer an access to unleashing one's personal power and effectiveness. Of course, total confidentiality must exist to create the safety necessary to be able to explore any topic without fear of judgment or reprisals.
Personal development coaching might involve such areas as impacting business productivity, enhancing relationships, achieving optimum health, creating wealth, or developing structures to champion personal effectiveness. True coaches are values-based and interact with those coached from a position of respect while at the same time operating from a commitment to rigor if that is what's needed to support someone to "get it." Effective coaches are committed to excellence and do not step over issues because of a desire to be liked or to avoid uncomfortable topics.
They hold their clients as totally capable of achieving break though success in any arena by listening for what may be missing that if put into place would fully honor the person's goals and values.Many Network Marketing companies are blessed with competent coaches. Many also support personal development programs to champion their distributors to be their very best. If you'd like to explore taking on a program to champion your productivity, success and happiness, our company, The Center for Personal Reinvention, offers custom tailored programs for individuals and groups.
Read more about how we might support your life and business to work optimally at www.CenterForPersonalReinvention.com or contact me personally at DrJRubino@email.com . Another suggestion would be to take on a self-study personal development program. I wrote The Power to Succeed: 30 Principles for Maximizing Your Personal Effectiveness and The Power to Succeed: More Principles for Powerful Living, Book II for this very reason. You can read some excerpts at the site above as well.Dr. Joe Rubino is an internationally acclaimed trainer, author and success coach.
He is the author of 10 best selling books available in 19 languages and 48 countries, including "Secrets Of Building A Million-Dollar Network-Marketing Organization From A Guy Who's Been There Done That And Shows You How To Do It, Too" which has been called by industry experts the best book available on how to build a successful MLM business. His new book, "The 7-Step System to Building a $1,000,000 Network Marketing Dynasty" from which this article was adapted is being used as a training guide by many Network Marketing companies and top distributors.
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Step 1: Create an opening to be heard.Step 2: Determine if your suspect is indeed a prospect by getting permission to ask him a few questions before exploring your income opportunity with him.Step 3: Speak your commitment to your prospect in some way.Step 4: Create rich possibilities that inspire action.Step 5: End by making a request that moves the conversation in a forward direction.After each conversation you have, review each of the above steps to analyze how effectively you accomplished each point.
Ask yourself "What worked about my conversation and what was missing, that if put into place, would support my next conversation to be more productive and powerful?"Start your analysis by focusing first upon step1. How well did you create an opening with your prospect? Did you develop sufficient rapport and discover what was important to her or missing in her life? Did you uncover the seeds of discontent to which your opportunity might contribute? How could you have been more effective in breaking the ice and creating an opening for your prospect to want to explore your offering without feeling pressure or obligation?
Work on the elements you perceive to be missing so that your next conversation is more productive. Once you've developed a degree of proficiency with this step, go on to step 2. Ask yourself "Did I get my prospects permission to ask questions to explore how my opportunity may be a fit? Was I respectful of my prospect's time or did I come across as pushy, arrogant and intrusive? Did I dump information rather than ask questions to open up the conversation? Did I talk at a person who had not yet agreed to look with me to explore a fit?
Again, rate from 1 to 10 how well you accomplished these objectives and how you can do so more effectively next time. If you realize that you dumped information and did not fully explore what was important to your prospect, feel free to go back and refocus on these areas. Say something like "Sally, I realized after we last spoke, I failed to ask you sufficiently about your goals and dreams. Can you please tell me, let's assume that you agree to join our team in partnership and work with me toward your family's economic freedom, how much money would you need to be earning monthly a few years from now for you to be able to look back on this day as the day you made one of the best decisions of your life?
" Once you determine how much residual income your prospect wants to earn, ask "May I ask you one more question When you're earning this amount of money each and every month, how would your life and the lives of your family be impacted? What would change? Would you buy a new home or car, travel more, work less, free yourself up to retire early, or put your kids through college?" You get the idea!Don't step over your oversight. Go back and re-address it. Make a mental note to do so with your next prospect as well.
Once your satisfied with your progress in this area, work on step 3.Ask yourself, "Did I speak my commitment first to exploring a fit without obligation or pressure and then to my prospect's ultimate success? Does he know that I am and will be successful and if he chooses to join, Telephone Recorders Products, me, he can be as well? Does he know that I can show him exactly what it will take to reach the income level that will impact his life?" Similarly, with regard to step 4, did I create such value that my prospect feels honored to have had me share my opportunity with him?
Did I demonstrate to him in simple terms what it would take for him to be successful in this business? Did I effectively show him that he already knows several people who would be great in this business and all he needs to do is set up a call for me to speak with them? Does he realize that he will not need to enroll a whole lot of people to be very successful in our company, just 4 to 6 business builders? Again, rate yourself, ask what's missing and commit to put these items in place for your next conversation.
Lastly, look to see if you made a powerful request to move the conversation in a forward direction that will support your prospect's needs and desires. Does she perceive your request as being in her best interest or self-serving to meet only your needs? Did you specify "by when" you are requesting that she take action and did she agree to your request? Have you set up a follow up time to speak so that you might support her to further learn about your company, products and offering to better see if it may be a fit for her life?
As you continue to analyze your effectiveness in each area, always ask yourself "How could I create more value? How could I be more charismatic and effective in my communication? What's missing to have my skills reach the level of a masterful enroller?Though this self-discovery will yield many productive insights, there will always be areas where we are unable to see our own limitations. Without requesting the feedback of others who are skilled in listening for what may be missing in your communications, your conversations will likely reach a plateau in their efficacy.
This brings us to our second personal development structure.2. Request that your upline sponsor or qualified business partner listen in on some of your calls or join you on some of your in-person presentations. Better yet, listen to or sit in on several other successful enrollers' calls and meetings. Determine how they are able to move the conversation forward to achieve enrollment success. Pick up on important phrases, questions and techniques that you might incorporate into your presentations.
Alternate observing others with having them listen to you. Consider their feedback as possible places for you to look to improve upon your own presentations.3. Record an hour's worth of several prospecting conversations. You can purchase an inexpensive telephone recording device along with a cassette recorder that can be used to create these tapes. Make a few copies of each tape and ask 3 of your coaches or upline partners to listen to them at a time that they can take detailed notes to analyze what worked about each conversation and what was lacking to have it come across as most powerful and productive.
4. Ask your prospects for feedback. Say something like "John, I appreciate you speaking with me today and listening to some information about our company, product line and income opportunity. I'm working on my listening and communication skills. Would you mind giving me some feedback with respect to a few areas? I would greatly appreciate your candid feedback." If your prospect agrees, ask, "Did you feel I was respectful of your time and opinions? Did you feel that I was interested in looking to see if our opportunity might contribute to your life, without pressure or obligation?
Did you clearly understand how you could become successful in our business? Did you think that I created rich value or was something lacking in that regard? Would you like to share any insights you may have about how I could be more effective in future conversations? Thank your prospect for her contribution. If she is glad to support your growth, you might take advantage of her generosity by asking if she knows anyone who may be interested in earning an extra income.5. Hire a CoachIf you were a gifted athlete intent on qualifying to compete in the Olympic Games, you probably wouldn't even consider the possibility of not having a coach to champion your success.
Why would striving to achieve great success in your business and your life be any different? A coach is a person who is trained to ask the right questions to get you to identify missing elements in these arenas. When these missing pieces are put in place, the result is a significant difference in your productivity, happiness, fulfillment and your ability to impact others. Coaches go way beyond training. Training is about conveying information. Coaching is about gaining access to areas we are otherwise blind to discovering about ourselves and our businesses.
Coaches source breakthrough revelations by supporting us to explore the arena of what we don't know that we don't know. They champion our successes, our happiness and our visions. Skilled coaches claim our goals as their own and act as our partners to look with us to see what's working optimally and what's missing that has the results we are after remain elusive to us. They listen to both what we say as well as to what is left unsaid. They do this by asking questions, exploring possibilities, making requests and, at times, confronting issues that may need to be examined.
The most effective coaches are familiar with and skilled in the arenas in which they offer coaching support. In Network Marketing, no matter how skilled a coach may be, if she has not built a successful organization herself, there are likely many success distinctions that she, Telephone Recorders Products, may be missing in this arena to properly guide your success and accomplishment. An ideal Network Marketing coach will have the ability to also train in successful methodology when needed.
He will also be well versed in the art of how to maximize personal effectives since so much about enrollment success depends upon how well we are able to listen to what's important to our prospects or missing in their lives and then powerfully communicate the value inherent in our income opportunity.For a coaching relationship to be most effective, you must be willing to look with your coach at whatever areas he suggests without becoming defensive or argumentative. Coaches typically do not have the answers themselves.
Those being coached do. It is by knowing which questions to ask that coaches are able to best support their clients in examining areas that conceal breakthroughs in their understanding and more importantly in who they are as a possibility for others.Coaching in the personal development arena can offer an access to unleashing one's personal power and effectiveness. Of course, total confidentiality must exist to create the safety necessary to be able to explore any topic without fear of judgment or reprisals.
Personal development coaching might involve such areas as impacting business productivity, enhancing relationships, achieving optimum health, creating wealth, or developing structures to champion personal effectiveness. True coaches are values-based and interact with those coached from a position of respect while at the same time operating from a commitment to rigor if that is what's needed to support someone to "get it." Effective coaches are committed to excellence and do not step over issues because of a desire to be liked or to avoid uncomfortable topics.
They hold their clients as totally capable of achieving break though success in any arena by listening for what may be missing that if put into place would fully honor the person's goals and values.Many Network Marketing companies are blessed with competent coaches. Many also support personal development programs to champion their distributors to be their very best. If you'd like to explore taking on a program to champion your productivity, success and happiness, our company, The Center for Personal Reinvention, offers custom tailored programs for individuals and groups.
Read more about how we might support your life and business to work optimally at www.CenterForPersonalReinvention.com or contact me personally at DrJRubino@email.com . Another suggestion would be to take on a self-study personal development program. I wrote The Power to Succeed: 30 Principles for Maximizing Your Personal Effectiveness and The Power to Succeed: More Principles for Powerful Living, Book II for this very reason. You can read some excerpts at the site above as well.Dr. Joe Rubino is an internationally acclaimed trainer, author and success coach.
He is the author of 10 best selling books available in 19 languages and 48 countries, including "Secrets Of Building A Million-Dollar Network-Marketing Organization From A Guy Who's Been There Done That And Shows You How To Do It, Too" which has been called by industry experts the best book available on how to build a successful MLM business. His new book, "The 7-Step System to Building a $1,000,000 Network Marketing Dynasty" from which this article was adapted is being used as a training guide by many Network Marketing companies and top distributors.
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Technology And The Whistleblower
As the meeting comes to a close, your boss smirks with an self assured arrogance. He then says that you should seriously consider his offer, because he has it on good authority, that there may be a very localized downsizing in your department. Wouldnย't it be nice to smirk back and just say ย"no thanksย". This scenario plays out more often then most people realize. With all of the recent business and government scandals there were a lot of people who knew that books were being cooked, laws being broken and the health of the public being put at risk, just to keep profits high and investors content.
Many people felt that there was nothing they could do against powerful executives and corrupt bureaucrats. The credibility of a low level employee compared to that of a ย'successfulย' corporate executive is a huge hurdle to overcome. Also, corporate lawyers are there to defend the company, even from internal hazards. So, once a person decides to speak up, they must be prepared to have their credibility brutally attacked and the onslaught of legal preceding from an all-star team of corporate lawyers.
Just the thought of legal proceedings can stop a person from making the ethical choice. Itย's easy for people to be vilified by their employer, at which point the credibility of the person speaking out is destroyed. How is possible for a single person to fight a company or government with infinite resources? Many years ago, it was practically impossible. However, the ย"digital revolutionย" may have changed the balance of power. For a ย"whistleblowerย" to be effective they need proof of wrong doing and a method to communicate those issues to the public.
The availability of compact electronic devices such as digital audio recorders and digital cameras allow an individual to document many of the issues and bring the power back to the whistleblower, Telephone Recorders Products, . The first piece of technology that should be in every whistleblowers repertoire is a digital audio recorder. These devices are so small that they can be put in a shirt pocket without being noticed. Once you decide to ย"blow the whistleย" you should start recording all of your conversations.
Keep a log of the items discussed, so that you can refer to the appropriate recording when needed, otherwise you can spend hours going back over the content. The best part is that these devices are not expensive. A digital voice recorder costs about $100, or many times MP3 players have a microphone built into the device, so they can be used to record conversations. Another device that is very handy is a voice modem with telephone recording software. This will allow you to, hook up your phone, and record any conversations that occur over the phone.
If you get fired before you have all the evidence, sometimes telephone conversations, with the people in power, can help to document important facts, because people very rarely think they are being recorded and say things that they probably should not have. Make sure you check your local laws regarding conversation recording. In most places it is legal to record with one-party consent. One-party consent means that if you are involved in the conversation, you do not need to notify the other parties that you are recording the conversation.
In Canada, one-party consent is the law. In the United States it is a little more complicated, as some states have their own regulations. You can refer to this recording law chart (http://www.snakeoil.ca/docs/recordinglaw.html) to determine what laws affect you. If in doubt, speak with a lawyer. The third device, Telephone Recorders Products, every whistleblower should have is a digital camera. Many times the violations are in manufacturing or packaging, which could be a public health concern.
These can be very hard to document and prove, since the paper records may be manipulated. A picture says a thousand words though, and will help authorities uncover doctored documents. When taking pictures be very cautious as most companies prohibit cameraย's on their premises. Many cell phones are now equipped with digital cameraย's, so they are easier to conceal. Take as many pictures as you can and try to prove the date you took them. Some camera have a date stamp feature, even though this is easy to manipulate.
The best option is to take a picture of the daily newspaper beside the offending subject. This is very hard for lawyers to argue against and disprove that the violations did occurred on that particular date. The last piece of equipment needed is a computer. When the authorities begin investigating your complaint, you will need to produce your evidence such as documents pointing to the issues. Most corporations are moving towards a paperless environment, which means that these documents will only be accessible by a computer.
The other important part your computer plays, is to backup all of those images and audio recordings. Make sure your computer has a CD writer or DVD writer. Take these backups and put them somewhere secure, like a bank deposit box. One area of concern is the removal of corporate documents from the office. This can violate many legal agreements you may have signed. If you are worried about this, there is a very simple solution. Backup all of the evidence files at work and stash them somewhere in the office.
In the ceiling or in duct work is a great place. Basically, anywhere nobody ever looks. When it is time to produce these documents, simply tell the authorities that you have stashed them in a safe place at the office. The evidence is kept safe and you havenย't violated any agreements, a win-win situation. In the future, companies may begin banning digital devices from the workplace for the exact reasons being discussed here. However, if were are persistent, it may go the other way and corporate behaviour may change, which is the ultimate goal of being a whistleblower.
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Many people felt that there was nothing they could do against powerful executives and corrupt bureaucrats. The credibility of a low level employee compared to that of a ย'successfulย' corporate executive is a huge hurdle to overcome. Also, corporate lawyers are there to defend the company, even from internal hazards. So, once a person decides to speak up, they must be prepared to have their credibility brutally attacked and the onslaught of legal preceding from an all-star team of corporate lawyers.
Just the thought of legal proceedings can stop a person from making the ethical choice. Itย's easy for people to be vilified by their employer, at which point the credibility of the person speaking out is destroyed. How is possible for a single person to fight a company or government with infinite resources? Many years ago, it was practically impossible. However, the ย"digital revolutionย" may have changed the balance of power. For a ย"whistleblowerย" to be effective they need proof of wrong doing and a method to communicate those issues to the public.
The availability of compact electronic devices such as digital audio recorders and digital cameras allow an individual to document many of the issues and bring the power back to the whistleblower, Telephone Recorders Products, . The first piece of technology that should be in every whistleblowers repertoire is a digital audio recorder. These devices are so small that they can be put in a shirt pocket without being noticed. Once you decide to ย"blow the whistleย" you should start recording all of your conversations.
Keep a log of the items discussed, so that you can refer to the appropriate recording when needed, otherwise you can spend hours going back over the content. The best part is that these devices are not expensive. A digital voice recorder costs about $100, or many times MP3 players have a microphone built into the device, so they can be used to record conversations. Another device that is very handy is a voice modem with telephone recording software. This will allow you to, hook up your phone, and record any conversations that occur over the phone.
If you get fired before you have all the evidence, sometimes telephone conversations, with the people in power, can help to document important facts, because people very rarely think they are being recorded and say things that they probably should not have. Make sure you check your local laws regarding conversation recording. In most places it is legal to record with one-party consent. One-party consent means that if you are involved in the conversation, you do not need to notify the other parties that you are recording the conversation.
In Canada, one-party consent is the law. In the United States it is a little more complicated, as some states have their own regulations. You can refer to this recording law chart (http://www.snakeoil.ca/docs/recordinglaw.html) to determine what laws affect you. If in doubt, speak with a lawyer. The third device, Telephone Recorders Products, every whistleblower should have is a digital camera. Many times the violations are in manufacturing or packaging, which could be a public health concern.
These can be very hard to document and prove, since the paper records may be manipulated. A picture says a thousand words though, and will help authorities uncover doctored documents. When taking pictures be very cautious as most companies prohibit cameraย's on their premises. Many cell phones are now equipped with digital cameraย's, so they are easier to conceal. Take as many pictures as you can and try to prove the date you took them. Some camera have a date stamp feature, even though this is easy to manipulate.
The best option is to take a picture of the daily newspaper beside the offending subject. This is very hard for lawyers to argue against and disprove that the violations did occurred on that particular date. The last piece of equipment needed is a computer. When the authorities begin investigating your complaint, you will need to produce your evidence such as documents pointing to the issues. Most corporations are moving towards a paperless environment, which means that these documents will only be accessible by a computer.
The other important part your computer plays, is to backup all of those images and audio recordings. Make sure your computer has a CD writer or DVD writer. Take these backups and put them somewhere secure, like a bank deposit box. One area of concern is the removal of corporate documents from the office. This can violate many legal agreements you may have signed. If you are worried about this, there is a very simple solution. Backup all of the evidence files at work and stash them somewhere in the office.
In the ceiling or in duct work is a great place. Basically, anywhere nobody ever looks. When it is time to produce these documents, simply tell the authorities that you have stashed them in a safe place at the office. The evidence is kept safe and you havenย't violated any agreements, a win-win situation. In the future, companies may begin banning digital devices from the workplace for the exact reasons being discussed here. However, if were are persistent, it may go the other way and corporate behaviour may change, which is the ultimate goal of being a whistleblower.
Read More!